Official Government Website

Military & Family Readiness Specialists

Questions? See the contact information for each region’s specialist at the bottom of this page or request an appointment with an MFRS Specialist here! 

Military & Family Readiness Specialists are located throughout Idaho, to serve the needs of Service Members and their Families by providing Six Essential Services. Whether PRE-, DURING- or POST- deployment, they offer information and referral service to all Service Members and their Families, regardless of branch of service or duty status.

These essential services are provided by a team of Support Specialists in regions across the state which include the following:

Legal Resource & Referral

  • Assistance with Power of Attorney/Wills
  • Information and assistance with Service Members Civil Relief Act
  • Assistance with referral for ESGR

Financial Counseling, Education & Readiness

  • Debt Reduction, Credit Creation & Credit Repair
  • Financial Education & Training Briefings
  • Military Benefits & Retirement Planning
  • Security Clearances & Litigation
  • FREE In-Person & Virtual Financial Counseling Service

Tricare Resource & Referral

  • Provide general information on insurance benefits
  • Assist with Tricare Medical and Dental applications
  • Assist with finding local participating providers
  • Assist with challenging claim denials

ID Cards and DEERS

  • Provide information on DEERS Rapid Centers
  • Assist with obtaining and ID Card

Crisis Intervention & Referral

  • Provide assistance with the following
  • Domestic Abuse
  • Child Abuse/Neglect
  • Danger to Self and/or Others
  • Abuse/Neglect of a Vulnerable Adult

Community Information & Outreach

  • Provide a list of local community resources including, but not limited to the following:
  • Child care resources and referral
  • Referral to a local financial resources
  • Help finding a local Family Readiness Group to assist with Family Readiness

EFAC (Emergency Family Assistance Center)

  • Provide information, referral, and follow-up to service members and their families during an emergency event (i.e. natural and/or man-made disaster situations), provide comfort and support in regaining normal functions of individuals to lessen the impact of the event.

EFMP (Exceptional Family Member Program)

  • Connect with ARNG EFMP Program.
  • Assist with EFMP Application.


Contact Your Local Service Member & Family Support Specialist

Military Family Readiness Lead, Cassandra Rzepa | (208) 272-7532  c. 208-608-3816

Boise, Diann Scheetz | (208) 272-4355  c. 208-608-8204

Caldwell, Glenn Fuchs | (208) 272-7311  c. 208-608-8230

Lewiston, Keesha West | (208) 272-7432  c. 208-608-8185

Idaho Falls, Beverly McLendon | (208) 272-7774  c. 208-608-8042

Pocatello, Hiedi Young | (208) 272-7188  c. 208-608-3888

Twin Falls, Sonya Nowland | (208) 272-7029  c. 208-608-3969

Post Falls, Brandi Stordahl  |  O: 208-272-7580  C: 208-608-3895

Download the MFRS Brochure Here



Statement of Understanding (SOU)

Statement of Authorization (SOA)

Release of Information (ROI)

Download Idaho National Guard Family Programs Client Rights and Privacy SOP

ver: 3.5.2 | last updated: